Policy

Payments must be paid upfront before wig construction begins. 

Custom units take 3-5 days to create. (**Minimum 2-3 after hair is dropped off). 

USPS Priority mail 1-3 business days to arrive.

Not responsible for delayed, lost or stolen packages.

Please send in correct measurements so unit can fit properly.

Have a special event coming up ? Please book 1 week in advanced. 

Hair sent must be washed/ clean , uncut wefts only. Maintenance fee will apply if hair is tangled or matted before construction begins.

After 1 month unit adjustments is an additional $15. This includes: adding elastic bands, wig combs, or if tracks come apart.

Payment plan option is Shop Pay by Affirm at checkout. 

Deposits are non-refundable, they go towards the service.

Once units have been constructed it can not be deconstructed.

Please arrive with hair braided down or in a style that is easy to take measurements. ( Ex: Pony tail, silk press ) . 

Wig units do not include installs. If you do not know how to install a unit properly please contact a stylist.

ALL SALES ARE FINAL. NO EXCHANGES OR RETURNS.